Return or Exchanges
At TK SAFETY SHOP, we strive to provide our customers with the highest quality products and exceptional customer service. We understand that sometimes, a return or exchange may be necessary. Please read our policy below to understand the process and eligibility for returns and exchanges.
Return Policy
We accept returns within 14 days of receipt of your order. To initiate a return, please contact our customer service team. Please note that the following conditions must be met for a return to be eligible:
- The item must be in its original unused condition.
- The item should not be used or worn.
- The item must be in its original packaging box with the original label/hangtag still attached.
If your return meets these criteria, you will be eligible for a full refund. Please note that the shipping fee is non-refundable.
Exchange Policy
If you need to exchange the size of your purchased item, we are happy to assist you. Please contact our customer service team for more information on the exchange process. Please note the following:
- The exchange process must be initiated within 7 days of receipt of your order.
- The item must be in its original unused condition.
- The item should not be used or worn.
- The item must be in its original packaging box with the original label/hangtag still attached.
Once we receive the item and verify its eligibility for exchange, we will assist you in selecting the correct size. Please note that any price difference between the exchanged items will be handled separately.
How to Initiate a Return or Exchange
To initiate a return or exchange, please contact our customer service team. They will guide you through the process and provide you with the necessary instructions and return address.
Once we receive your returned item, our team will inspect it to ensure it meets the eligibility criteria. If everything is in order, we will process your refund or exchange as quickly as possible.
Thank you for choosing TK SAFETY SHOP. We value your satisfaction and are committed to providing you with the best shopping experience possible.